App incorrect, bad customer service
Two friends recommended this to me today so I figured I would give it a try - too good to be true I guess.
Just got off the phone with postmates when they called to cancel my order - second time tonight this happened. I asked them why would a restaurant be listed as available when they apparently arent open. Customer service person said something about information not updated.
Well, I dont think DunkinDonuts goes around changing their hours, so how could they not know they closed? I pointed out to the woman that this was the second time my order was cancelled tonight because of a closed website and she said something like Im sure there are other places that have donuts at this time. Well, yeah, I would think so...but I also ordered bagels and a breakfast sandwich. If you actually looked at my order you would have realized that.
At least Grub Hub would have given me free food/grub credit if this had happened with them.
Another thing...Their delivery fees seem pricey, but at least they are only charging a delivery fee, not a delivery fee and a 20% tip.
U know mee about
Postmates - Food Delivery, v3.6.2