Never using again
I have never before experienced such atrocious customer service. In one day they double charged me for a delivery then claimed one charge was a "preauthorization hold". Then I placed a second order and never received my food. I got a faster response through twitter than their official customer service channel; and their response to the whole situation was a refund and $5 credit. Laughably pathetic for the inconvenience and total lack of response OR accountability on the drivers part. Disgusting.
Player2063 about
Postmates - Food Delivery