Overcharging and Horrible Customer Service
They keep writing their own reviews, and they never deliver anything other than food from certain restaurants, which they claim otherwise, which is stupid. Go use door dash instead. I cant believe this company is getting away with what it does. I used it twice. First it takes about 30 minutes to get someone to take your order. Then youre left with waiting for your food, and I understand it might take a while to get the food delivered but the customer service is horrible, if I have any questions about my order I have to email them which by the time they reply it is too late to edit ANYTHING on my order. The second you give them your card, youre done they wont reply and you just have to wait for the person to deliver your food. Once you do get your order which BOTH times had major mistakes or missing items, they tell you youve been charged $$ some amount which seems reasonable. Then you check your bank account and you freak out because the first time they charged me a few dollars more and the second time, they charged me literally 3 TIMES the amount that was agreed on. I emailed them and they acted clueless saying its how much the order must have costed which is ridiculous. They will ignore you. All my friends that used this had some kind of problem with post mates. I see that many others have the same problem so my advice is to use door dash!! These people are plain dishonest, notice all the 5 star reviews sound like ads-_-
Rating w/swAg about
Postmates - Food Delivery