Needs fine tuning
I have used this app many times to order from our favorite restaurants. It is so fast and SO convenient. However, the last three times the person who placed the order completely screwed up. They left items off our order and another time charged me for an entree that was supposed to be a side item (which was how I placed the order). They apologize and make sure you werent charged for the items and offer you a $5 credit. Not sufficient if you have to place another order with a $9.50 delivery charge. This lead me to DOOR DASH. Their app has more options to clearly explain your order. Will still use postmates though. Maybe if users could call the restaurant to make sure the order was placed properly it would be helpful. Love/hate this service!
Westhollywoodmama about
Postmates - Food Delivery