Bad customer service
I recently ordered a drink from Starbucks using the postmates app. The drink that I received was incorrect. I received an email back from a Stephanie Ferguson. She told me she compared the receipt to the order and shes sorry they got the order wrong, BUT they would only refund me the .55 difference and there was nothing else they would do. After going back and forth, I told her I dont think I should pay for something I did not order and her response was she sorry Im not satisfied. Postmates lost a potentially consistent customer over a green tea lemonade..
Mskd562 about
Postmates - Food Delivery